Information We Collect

When you reach out to Mexwave Labs for interior flower design services, we collect information that helps us serve you better. This includes your name, email address, phone number, and property details when you request consultations.

• Contact information you provide through our forms
• Project details and design preferences you share
• Communication records from our interactions
• Website usage data and analytics
• Payment information when processing invoices

How We Use Your Information

Your information helps us provide personalized flower design services that match your specific needs and preferences. We use it to schedule consultations, create custom design proposals, and maintain ongoing project communication.

We may also use aggregated, non-personal data to understand trends in interior design preferences across the Azerbaijan market, helping us improve our services for all clients.

• Providing consultation and design services
• Processing payments and managing invoices
• Sending project updates and design proposals
• Improving our website and service offerings
• Complying with legal obligations in Azerbaijan

Information Sharing and Storage

We don't sell your personal information to third parties. Period. We may share necessary details with trusted partners who help us deliver services - like flower suppliers or installation teams - but only what they need to know for your project.

We may disclose information if required by law enforcement or legal proceedings, but we'll notify you unless legally prohibited from doing so.

Your Rights and Choices

You have significant control over your personal information. You can request to see what data we have about you, ask us to correct inaccuracies, or request deletion of your information when legally permissible.

• Access your personal data we've collected
• Correct any inaccurate information
• Request deletion of your data
• Opt out of marketing communications
• Restrict certain uses of your information
• Receive a copy of your data in portable format

To exercise these rights, simply contact us using the information provided below. We'll respond to your request within 30 days as required by Azerbaijan law.

Security Measures

We take data security seriously, using industry-standard encryption and secure servers to protect your information. Our team receives regular training on privacy best practices, and we conduct periodic security reviews.

While we implement strong security measures, no system is completely immune to risks. We continuously monitor and update our security protocols to address emerging threats.

Data Retention

We keep your information only as long as necessary to provide services and meet legal obligations. Project-related information is typically retained for three years after completion for warranty and reference purposes.

Marketing communications data is kept until you unsubscribe or request deletion. Financial records are maintained according to Azerbaijan tax law requirements.

• Active project data: Duration of project plus 3 years
• Financial records: 5 years as required by law
• Marketing data: Until you opt out
• Website analytics: 24 months maximum

Cookies and Website Data

Our website uses cookies to improve your browsing experience and understand how visitors interact with our content. Most cookies are automatically deleted when you close your browser, while others help us remember your preferences for future visits.

You can control cookie settings through your browser preferences. Disabling cookies won't prevent you from using our website, though some features may not work as smoothly.

Changes to This Policy

We update this privacy policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify existing clients via email and post the updated policy on our website.

Your continued use of our services after policy changes indicates acceptance of the updated terms, though your rights regarding previously collected data remain governed by the policy in effect when that data was collected.